WP Ticket Professional
WordPress Plugin Demo Site

Open and Search Support Tickets

Customers and agents can open tickets using any device from frontend and backend. Ticket search pages can be limited to logged in or agents only.

Assigning tickets to agents

The following options are available:

• Manually assign
• Auto-assign tickets to Agents with the least open Tickets
• Auto-assign tickets to Agents with the least open Tickets of a selected Department
• Auto-assign tickets to Agents randomly
• Assign-assign tickets to Agents of a selected Department randomly

Support Departments

Agents are organized by departments for faster support ticket solutions.

Accounting Human Resources Marketing Purchasing Production

Agents Pages and Dashboards

Agents have their own pages and personalized dashboards.

Michael Golden Elizabeth Lincoln Pedro Afonso

Analyze Support Tickets

System-wide dashboard helps you find trends and track performance your support team.

Support Tickets by Topic

Support Tickets by Priority

Open Tickets

Tickets waiting to be assigned to an agent or a department