WP Ticket Professional
WordPress Plugin Demo Site

Open and Search Support Tickets

Customers and agents can open tickets using any device from frontend and backend. Ticket search pages can be limited to logged in or agents only.

Open a support ticket Search tickets – Advanced Search tickets

Assigning tickets to agents

The following options are available:

WPTicket Pro WordPress plugin allows assigning support tickets to agents automatically.
  • Manually assign
  • Auto-assign tickets to Agents with the least open Tickets
  • Auto-assign tickets to Agents with the least open Tickets of a selected Department
  • Auto-assign tickets to Agents randomly
  • Assign-assign tickets to Agents of a selected Department randomly

Support Departments

Agents are organized by departments for faster support ticket solutions.

Accounting Human Resources Marketing Purchasing Production

Agents Pages and Dashboards

Agents have their own pages and personalized dashboards.

Steven Buchanan Robert King Michael Suyama

Analyze Support Tickets

System-wide dashboard helps you find trends and track performance your support team.

See Dashboard

Support Tickets by Topic

Defects Feature Requests Tasks

Support Tickets by Priority

Minor Normal Major Critical

Open Tickets

Tickets waiting to be assigned to an agent or a department

Ticket ID Subject Status Priority Updated
2778530527687 When does the cheerful exchange compare the fight? Open Normal 10 months ago
2778530527686 When does the previous test investigate the land? Open Normal 10 months ago
2778530527685 Why does the society enlighten the marvelous food? Open Normal 10 months ago
2778530527684 Why does the market determine the flat slip? Open Normal 10 months ago
2778530527683 How does the silent digestion reason the expansion? Open Normal 10 months ago
2778530527682 How does the support shape the tidy father? Open Normal 10 months ago
2778530527681 When does the decisive act recall the fact? Open Normal 9 months ago
2778530527680 When does the smell convince the red verse? Open Normal 9 months ago
2778530527679 When does the language influence the adhoc man? Open Normal 9 months ago
2778530527678 When does the tin organize the profuse walk? Open Normal 9 months ago
2778530527677 When does the quality devise the necessary animal? Open Normal 9 months ago
2778530527676 How does the talk diversify the berserk week? Open Normal 9 months ago
2778530527675 Why does the tested error reduce the father? Open Normal 9 months ago
2778530527674 Why does the teaching log the resonant slip? Open Normal 9 months ago
63859df48e5c4f4b 4398 Open Major 2 years ago